Music and Voice Lessons - School Policies

Music and Voice Lessons - School Policies

Tuition Policy

Tuition Payment To reserve a timeslot for a month, tuition for the full month must be paid seven (7) days in advance for all weeks in a month, regardless of how many lessons the student plans to attend.   Teachers are paid for the full month regardless of lessons that a student does not attend for any reason including planned vacations, holidays when MTC is open, and missed lessons.

Student-cancelled lessons may be made up on a limited basis per the Cancellation and Makeup policy below.

Tuition for the next month is due by the last lesson of the current month.  If not paid on time, the timeslot may be reassigned to a new student.

We recommend automatic monthly credit card billing to prevent loss of your timeslot due to an inadvertent late payment. 
Stopping Lessons You may stop lessons at the end of any calendar month.  If you have already paid the month's tuition, you may stop lessons by providing 14 days advance notice.  Tuition for lessons more than 14 days from your notice date is credited to your account for future use, but is not refunded.
School Holidays Tuition is not charged for days that MTC is closed:  Memorial Day, July 4th, Labor Day, Thursday and Friday of Thanksgiving week, and December 24th through January 1st.  Tuition is charged for all other days of the year.
Substitute Teachers If your teacher is out sick or on vacation, another faculty member may be scheduled to teach your lesson at the regularly scheduled time.  Substitute lessons are billed the same as regular lessons.  If you prefer to not have a substitute teacher, we will try to reschedule your lesson with your primary teacher subject to availability, however there is no monetary credit if you cancel the lesson.
Lessons Cancelled by the School

Tuition for lessons cancelled by Music Training Center due to snow, instructor illness, or facility conflicts will be credited to your account and deducted from the next month's invoice.

However, if a substitute teacher is teaching at the same day and time of the original lesson, it is expected that the student will attend the lesson so there is no tuition credit.

Cancellation and Makeup Policy

Once you have reserved a month's lessons, the school commits to paying your teacher in full for all of the lessons. This includes lessons you are not able to attend for any reason including vacations and holidays when MTC is openWe make best efforts to schedule makeup lessons into timeslots cancelled by other students. 

Makeup policy for lessons cancelled by the student

  • Lessons cancelled before the lesson start time may be made up to a limited extent, subject to fair distribution of available makeup timeslots between all MTC students. 

  • To be waitlisted for makeup lessons, please enter your makeup day and time availability in your Online Student Record (link is provided in the monthly invoice email).

  • Although we make every effort to make up student-cancelled lessons, we can not guarantee that all cancelled lessons will be made up.  There is no credit or refund for student-cancelled lessons that are not made up.

  • Tuition is not adjusted, credited, or refunded for individual weeks that a student is absent, including student vacations and holidays when MTC is open.

  • Makeup lessons may not be scheduled after the student's final recurring lesson.